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Programs Manual The Programs Manual identifies and describes each of the human service programs that United Way of McHenry County is currently willing to consider funding during its annual agency allocations cycle. Any United Way of McHenry County member agency may request funding for any program listed below. The program descriptions listed below provide common grounds for understanding and assessing a program in terms of its objective(s), key service elements, targeted clientele, and service volume measurements. Table of Contents A11 - Before & After School Day Care A13 - Summer Day Care (Day Camp) A15 - Day Programming (MR-DD-MI) 0-3 Years A18 - Day Programming - Frail Elderly A19 - Day Programming - Developmentally Disabled Seniors B05 - Youth Delinquency Prevention B10 - Child Abuse Victim Services B15 - Family & Individual Counseling B21 - Client & Family Support Service B30 - Family & Individual Development B35 - Financial Management & Budget Counseling B36 - Housing Counseling & Mortgage Foreclosure Prevention B41 - Community Employment Service for Disabled Persons B42 - Transportation Program for Homeless Persons B43 – Day Program for Homeless Persons B44 - Emergency Shelter for Homeless Persons B45 - Transitional Housing Services for Homeless Persons B55 - Alcohol & Drug Counseling/Outreach B60 - Domestic Violence Domestic Support Services B61 - Domestic Violence Children's Services B62 - Mental Health Therapy for Domestic Violence Victims B63 - Partner Abuse Intervention Program C10 - Primary & Secondary Health Care Services C30 - Physician Referral Service C65 - Physical Therapy Services C67 - Occupational Therapy Services D12 - Senior Companion Program D50 - Comprehensive Group Services - Youth D55 - Seniors Nutrition Program D60 - Comprehensive Senior Services - Individual E15 - Community & Neighborhood Center Services E20 - Community Emergency Assistance E65 - Services to Members of the Armed Forces (USO) F01 - McHenry County Human Services Directory F02 - Harvard Area Human Services Center F03 - Volunteer Center of McHenry County Objective: Provide a comprehensive interdisciplinary pre-school program to children from low-income families to enhance their social competence and foster growth and development. Program Components: a. Education program to meet each child’s individual needs including screening and assessment, and provision of appropriate personal development activities through a learning environment in the child’s home or classroom. b. Health Services to provide preventive health and early intervention care including medical, dental, mental health, and nutrition services. c. Social Services to assess family needs and resolve needs through direct service or referral. d. Parent Involvement program to support and enhance the parental role as the principal influence in their child’s education and development. e. Special Services to children with specific special needs directly, contractually, or through coordinated arrangements. f. Transportation Services to enable each child to benefit from daily program participation. Clientele: Children between the ages of three and five, meeting income guidelines established by the Federal government. Service Measurements: Primary: Number of clients served (unduplicated count). Secondary: Number of days of attendance for all clients. Objective: To provide a supervised day program that encourages the continued development of the child during the parent’s absence. Program Components: a. Screening and assessment to evaluate appropriate type of program for the child. b. Employment of professional childcare and early childhood development specialist to instruct and supervise day programming. c. Existence of adequate space, equipment and support staff equal to State requirements for the licensed number of slots. d. Consultation with parents to assess impact of educational and recreational activities on the child. e. Transportation to and from the facility may be provided for those families who do not have the means to transport the child. Clientele: Preschool children of working parents, low income and single parent families where the parent(s) is in training, an education program or employed. Service Measurements: Primary: Number of clients served (unduplicated count). Secondary: Number of days of attendance for all clients. A11 - Before & After School Day Care Objective: To allow residents of McHenry County who would otherwise be unable to participate a chance to work and know their kids are being well taken care of. Program Components: a. Qualification for scholarship assistance by a staff person using a sliding fee scale. b. Employment of professional childcare and early childhood development staff to instruct and supervise programming. c. Existence of adequate space, equipment and support staff. d. Consultation with parents to assess impact of educational and recreational activities on the child. Clientele: School age children whose parents are in training, educational programs or employed and therefore precluded from caring for their children during these hours. Service Measurements: Primary: Number of clients served (unduplicated count). Secondary: Number of before school and after school care segments per client, per day. A13 - Summer Day Care (Day Camp) Objective: Same as A10, but operating during the months that school is closed. Program Components: Same as A10. Clientele: Same as A10. Service Measurements: Same as A10. A15 - Day Programming (MR-DD-MI) 0-3 Years Objective: Provide Early Intervention services and support to children 0-3 years old with developmental needs, and their families. Program Components: a. Screening and diagnostic assessment to determine appropriate services. b. Provision of structured intervention services on one-to-one basis and in small groups. c. Consultation/individual and group counseling with parents about coping with and understanding problems.d. Facilitation of interagency coordination of services to families. Clientele: 0-3 years of age. Handicapped, disabled, mentally ill, or at risk of becoming delayed. Service Measurements: Primary: Number of clients served (unduplicated count). Secondary: Number of staff hours of service to all clients A18 - Day Programming - Frail Elderly Objective: To provide a structured comprehensive program that provides a variety of health, social, and related support services in a protective setting. Program Components: a. Individual interview/assessment regarding activities and abilities participant is able to complete. b. Development of individual plan responding to those abilities identified. c. Maintenance of each participant of his/her level of functional ability. d. Planned activities responding to goals established for each participant. e. Socialization and programmed activities for the participant and support and respite for the family members. f. Transportation to and from the facility as needed. Clientele: Older adults who are medically frail or disabled. Service Measurements: Primary: Number of clients served (unduplicated count). Secondary: Number of client days. A19 - Day Programming - Developmentally Disabled Seniors Objective: Provide social, recreation and personal improvement opportunities for aging adults with developmental disabilities who choose to retire. Program Components: a. Assess individuals to determine need through The Individual Plan Process. b. Develop an Individual Plan targeting the needs of the individual. c. Provide social, recreation, classroom, leisure time, nutritional education and community integration skill training. d. Provide individual and group counseling. Clientele: Individuals over 50 with a Developmental Disability. Service Measurements: Primary: Number of clients served (unduplicated count). Secondary: Number of staff hours of service to all clients. B05 - Youth Delinquency Prevention Objective: Provide youth delinquency prevention services to children and their families. Program Components: a. Collaboration with the court system, law enforcement, schools, agencies, churches, and the community at large on delinquency prevention activities for McHenry County youth. b. Group and individual education and counseling to divert juveniles from the criminal justice and social services treatment systems. Types of issues addressed may include, but not be limited to: anger management; values clarification; parenting skills; how to get along with peers appropriately; helping young people disconnect from gangs c. Linkage and referrals to necessary and appropriate services for children who need diversion from the criminal justice and social services systems. Clientele: Children evidencing need for special guidance to help them avoid becoming involved in the juvenile justice system. Service Measurements: Primary: Number of clients served (unduplicated count). Secondary: Number of staff hours of service to all clients. B10 – Child Abuse Victim Services Objective: Alleviate the secondary trauma to abuse victims and their non-offending family members which is sometimes associated with the reporting, investigating and/or prosecution of child sexual and severe physical abuse. Program Components: Provide Needs Assessment services and assist with referrals to services needed to enhance the victim’s and family’s ability to cope with the reporting, investigation and/or prosecution of child sexual and severe physical abuse. a. Meet with the victim and non-offending family members during crisis periods to assess needs and provide support (e.g. medical examination, victim sensitive interview, court hearing, etc.) b. Provide relevant information to the victim and non-offending family members on the process of investigation and prosecution processes. c. Provide case management during the process of investigation and prosecution to ensure the timely and efficient flow of information to the victim and non-offending family members. Clientele: Sexual and/or severe physical abuse/assault victims that are between 0-18 years of are and their non-offending family members. Service Measurements:Primary: Number of clients served (unduplicated count). Secondary: Number of staff hours of service to all clients. B15 - Family & Individual Counseling Objective: To alleviate the conditions contributing to family and individual stress and dysfunctioning. Program Components: a. Diagnosis of individual situation and development of treatment plan. b. Capacity to respond to crisis and provide emergency response to explosive situations. c. Professional capacity to treat marital conflict, parent-child relationship problems, impaired social dysfunctioning, emotional problems (short of conditions requiring hospitalization) and life-stress situations. d. Availability of other supportive services such as financial counseling or legal aid. Clientele: All individuals and families in the target area. Service Measurements: Primary: Number of clients served (unduplicated count). Secondary: Number of staff hours of service to all clients. Objective: Provide legal representation and advice in civil legal manners to low income and elderly clients. The scope of intended available services excludes class action lawsuits, welfare legislation, representation of prisoners, abortion/right to life matters, and competition for fees with the local bar association. Program Components: a. Employment of Illinois licensed attorneys and attorney-supervised para-professionals to respond to requests for legal aid. b. Advise clients concerning civil disputes or other legal problems. c. Represent clients in judicial and administrative proceedings. d. Provide legal education seminars to clients and community groups on legal issues facing low-income elderly clients (e.g., consumer disputes, governmental programs, housing law, family law, rights of nursing home residents, small estate planning, public aid programs, Medicare, Medicaid, and other miscellaneous areas affecting low income and elderly clients.) Clientele: Low income and elderly residents of McHenry County, Illinois Service Measurements: Primary: Number of clients served (unduplicated count). Secondary: Number of staff hours of service to all clients. Objective: Foster greater independence and community acceptance by alleviating the conditions that cause stress and dysfunction in families and individuals, with a focus on the local Hispanic community. Program Components: a. Analyze problem(s) and formulate assistance plan. b. Respond to crisis situations and provide emergency assistance or referral as appropriate. c. Assist with or find resources for alleviating marital conflict, parent-child relationship problems, school and social dysfunction, emotional problems, and other life-stress situations such as employment, housing, INS issues, etc. d. Arrange other supportive services such as financial counseling, legal aid, substance abuse counseling, advocacy to government agencies and other service providers, interpretive services, etc. Clientele: Primarily, but not limited to, Hispanic individuals and families in McHenry County. Service Measurements: Primary: Number of clients served (unduplicated count). Secondary: Number of staff hours of service to all clients. B21 - Client & Family Support Service Objective: Provide individually tailored support and services needed by disabled individuals or families; which enable the clients to live independently in the community. Program Components: a. Assess individuals and/or families to determine needs. b. Develop and implement individually tailored service plans. c. Provide case management services including support and direction, life skills training, advocacy, use of community resources, medication monitoring, and training. d. Provide referral and linkage to entitlements and other supportive services. e. Provide rapid response to emergency or crisis situations. Clientele: Individuals and families with developmental and/or mental disabilities. Service Measurements: Primary: Number of clients served (unduplicated count). Secondary: Number of staff hours of service to all clients. Objective: To assist in the maintenance of normal household functioning during illness, disability or social problems that disrupt normal family functioning. Program Components: a. Trained para-professionals to work in the home on various schedules suited to the needs of the family. b. Development of a plan of care primarily concerned with home management and daily chores such as cleaning, food preparation, shopping and child care. c. Employment of professionals to schedule and supervise homemakers, develop and follow-up on care plans. d. Availability of social worker to counsel and provide casework management. Clientele: All individuals and families where normal daily functioning has been disrupted. Service Measurements: Primary: Number of clients served (unduplicated count). Secondary: Number of staff hours of service to all clients. B30 - Family & Individual Development Objective: To strengthen family and individual relationships and values through activities that build a healthy body, mind, and spirit. Program Components: a. Market the availability of agency membership scholarships to local Human Service agencies, working together to determine need. b. Agency staff interview with client and/or family to determine appropriate program participation and membership fee if any. c. Placement in activities. d. Quarterly review with referring agency to assess ongoing client needs. Clientele: McHenry County families and individuals, referred by local Human Service agencies, who are permanently or temporarily afflicted with mental, physical and/or emotional disabilities; or, who are facing permanent or temporary financial hardships. Service Measurements: Primary: Number of clients served (unduplicated count). Secondary: Number of scholarships provided. B35 - Financial Management & Budget Counseling Objective: To teach individuals and families how to handle their finances and manage a budget. Program Components: a. Employment of qualified staff to provide financial advice and instructions on budgeting techniques. b. Provision of debt management, auditor coordination and payment scheduling. c. Availability of supportive services such as family counseling or alcoholism and drug treatment. d. Community education on preventing over indebtedness. Clientele: Families or individuals experiencing financial trouble or in danger of bankruptcy. Service Measurements: Primary: Number of clients served (unduplicated count). Secondary: Number of staff hours of service to all clients. B36 - Housing Counseling & Mortgage Foreclosure Prevention Objective: Encourage responsible homeownership and prevent mortgage foreclosure. Program Components: a. Utilize experienced personnel to provide housing and mortgage foreclosure advice and counseling to potential homeowners and mortgagors who are experiencing trouble with their mortgage loans. b. Provide educational seminars for potential and new homebuyers, addressing all areas of home purchase, applying for and obtaining mortgage loans, maintaining homes in safe and good repair, saving for replacement of appliances and equipment and good household money management skills. c. Form a local “Homebuyers Club” to act as a support group for new homeowners. d. Maintain contact with clients during the foreclosure process to make certain that the paperwork, court requirements and obligations are fulfilled both by the mortgagors and the mortgagees. Clientele: Families or individuals seeking to become homeowners or to preserve their status as mortgagors in good standing and those wishing to remain financially stable so as to secure the level of housing they require and desire. To a lesser extent those families or individuals who are currently unable to obtain rental housing would also be served. Service Measurements: Primary: Number of clients served (unduplicated count). Secondary: Number of staff hours of service to all clients. Objective: Provide a controlled, protective work environment to individuals with physical and/or mental disabilities who currently do not have the vocational capacity for competitive employment. Program Components: a. Diagnostic evaluation and testing to assess the level of functioning and appropriate work capacity of each client. b. Supervised work experience and training leading to a higher level of functioning. c. Casework service to facilitate client understanding, personal growth, and work adjustment. d. Follow along and follow-up in conjunction with periodic evaluation of progress and vocational skill assessment. e. Provide ancillary services, such as vocational training, planning, academics, speech therapy, etc. Clientele: Developmentally disabled persons who may or may not have the capacity to eventually seek employment in industry. Service Measurements: Primary: Number of clients served (unduplicated count). Secondary: Number of staff hours of service to all clients. B41 - Community Employment Service for Disabled Persons Objective: Provide an employment option for the individual with disabilities who is capable of maintaining competitive or supported employment in the community. Program Components: a. Labor market analysis, job development, job placement, and follow-up services provided by placement or supported employment staff. b. Referral for placement services, staffing with the consumer and other interested parties, acceptance for services, and development of an Individualized Written Program Plan. c. Referral for other support services as needed to maintain successful employment. d. Development of natural supports necessary to insure the success of the consumer at the job site. e. Closure of services when the consumer has met their Program Plan goals and a natural support structure is in place. Clientele: Persons with a disability who have the potential for community employment. Service Measurements: Primary: Number of clients served (unduplicated count). Secondary: Number of staff hours of service to all clients. B42 - Transportation Program for Homeless Persons Objective: Provide transportation to link homeless people with emergency and transitional shelter, jobs, the day service center, and necessary programs and services in the community. Program Components: a. Assess client eligibility. b. Recruit, orient, and train drivers. c. Schedule eligible riders. d. Transport clientele. e. Maintain transportation vehicles. f. Maintain documentation and reports of service. Clientele: Persons with a disability who have the potential for community employment. Service Measurements: Primary: Number of clients served (unduplicated count). Secondary: Number of miles driven for all clients. B43 - Day Program for Homeless Persons Objective: Reconnect homeless and near homeless people with the community through provision of a comprehensive day services program. Program Components: a. Provide client registration and orientation to the services available in the day center program. b. Provide, at a single location, a comprehensive day program including case management, counseling, personal growth and skill building, entitlement services advocacy and representation, job seeking skills training, permanent housing search, showers, laundry, telephone, mail drop, and monitoring and care for children. c. Provide daytime case management services and mental health counseling related to homelessness as well as advocacy to link homeless people with jobs, mental and physical health care, financial and legal assistance, and permanent housing. Clientele: Homeless and near homeless men and women over the age of eighteen and children under the age of eighteen accompanied by a parent or legally responsible adult. Service Measurements: Primary: Number of clients served (unduplicated count). Secondary: Number of service days to all clients. B44 - Emergency Shelter for Homeless Persons Objective: Provide short-term emergency food, shelter and social support services for homeless and near-homeless persons in McHenry County. Program Components: a. Provide overnight (7 p.m. to 7 a.m.) food and shelter to homeless persons at various churches throughout McHenry County during the months of October through April and on a year round basis at a centralized location. b. Provide registration, initial intake and assessment to emergency overnight guests at the church sites and at the centralized location. c. Provide outreach and case-finding to link emergency shelter guests to day services. d. Train and orient community volunteers needed to operate the evening church sites and other programs. Clientele: Homeless men and women over the age of eighteen and children under the age of eighteen accompanied by a parent or legally responsible adult. Service Measurements: Primary: Number of clients served (unduplicated count). Secondary: Number of emergency shelter nights of care to all clients. B45 - Transitional Housing Services for Homeless Persons Objective: Help people make the transition from homelessness to self-sufficiency. Program Components: a. Provide interim shelter, food, and clothing for individuals and families without homes and seeking to return to self-sufficiency. b. Provide comprehensive social services support such as: case management, counseling, personal growth and skill building, development of personal objectives, job and permanent housing search, basic provisions for personal cleanliness, telephone and mail drop access, activity planning, advocacy to link homeless people with jobs, mental and physical health care, financial and legal assistance, and permanent housing. c. Ensure that clients acquire basic knowledge and habits essential to obtaining and holding employment (GED, tutoring, job behavior counseling, etc.). Clientele: Homeless persons and families apparently willing and desiring to achieve self-sufficiency. Service Measurements: Primary: Number of clients served (unduplicated count). Secondary: Number of nights of care for all clients. B55 - Alcohol & Drug Counseling/Outreach Objective: To provide assistance to individuals (their families) dependent on alcohol or drugs. Program Components: a. Employment of professionals trained in alcohol and drug counseling techniques. b. Group and individual therapies. c. Provision for maintaining individuals from returning to dependence on abusive substances. d. Availability of job training and rehabilitation services. e. Access to support groups and self-help groups. Clientele: Anyone dependent on alcohol or drugs. Service Measurements: Primary: Number of clients served (unduplicated count). Secondary: Number of staff hours of service to all clients. B60 - Domestic Violence Victim Support Services Objective: To intervene and respond to domestic violence crises, protect victims and family members who live in violent homes, and prevent, diminish or stop family violence. Program Components: a. 24-hour crisis intervention and support. b. Individual and group counseling for adult victims. c. Child care for adults receiving services. d. Court services and advocacy including assistance with orders of protection, presence in courtrooms for domestic violence cases, and follow-up court contact with victims. e. Review reports from nine major jurisdictions. f. Ride along with police officers, respond to calls, and conduct countywide and individual training for police officers. g. Provide Illinois Coalition Against Domestic Violence approved 40-hour training for agency staff, volunteers and community members. Clientele: Adults who witness or experience domestic violence. Service Measurements:Primary: Number of clients served (unduplicated count).Secondary: Number of staff hours of service to all clients. B61 – Domestic Violence Children’s Services Objective: To intervene and respond to crises, protect children who witness/experience violence in their homes, and prevent, diminish or stop violence in children’s families. Program Components: a. 24-hour crisis intervention and response to children. b. Provide individual and group counseling and advocacy for children. c. Provide prevention and education programs in pre-schools, grade schools, high schools and colleges that help children and adolescents identify and prevent abusive behavior. d. Provide legal advocacy and Orders of Protection for child clients who need the protection of the court. e. Provide case management so services for all family members work best to prevent, diminish, or stop domestic violence. f. Provide advocacy, linkage and referral to other social service agencies, child psychiatrists, and mental health therapists specializing in children who have experienced trauma. Clientele: Children who witness/experience domestic violence or are at-risk of domestic violence. Service Measurements:Primary: Number of clients served (unduplicated count).Secondary: Number of staff hours of service to all clients. B62 – Mental Health Therapy for Domestic Violence Victims Objective: To help those who suffer from past emotional, physical or sexual abuse to experience a sense of relief, gratitude and an enhanced sense of their abilities to cope in a healthy manner. Program Components: a. Individual mental health therapy. b. Group mental health therapy. c. Case management services. Clientele: Individuals who experienced emotional, physical or sexual abuse in the past and who have trouble coping in their current lives because of past trauma. Service Measurements:Primary: Number of clients served (unduplicated count).Secondary: Number of staff hours of service to all clients. B63 – Partner Abuse Intervention Program Objective: To provide intervention and education for adults and adolescents who perpetrate or are at risk of perpetrating violence in their families that provides non-violent behavior choices, negotiating skills, and parenting skills. Program Components: a. Individual assessment, evaluation, and a 24-week group intervention and education program for groups of men, women, parents and adolescents. b. 4-hour educational seminar for men. Clientele: Adults and adolescents who perpetrate or are at risk of perpetrating violence in their families. Service Measurements:Primary: Number of clients served (unduplicated count).Secondary: Number of staff hours of service to all clients. C10 – Primary and Secondary Health Care Services Objective: To provide primary and specialty health care services to the uninsured or underinsured population of McHenry County. Program Components: a. Provide health care services through the life span including adult health care, pediatric and women’s health care. b. Provide wellness exams, school physicals, immunizations, disease diagnosis and treatment, chronic disease management, screenings and prevention of disease. c. Pharmaceutical services to eligible patients. d. Referral and linkages to other services. Clientele: Any uninsured or underinsured resident of McHenry County. Service Measurements:Primary: Number of clients served (unduplicated count).Secondary: Number of patient visits. Objective: To institute a comprehensive program of care for the terminal ill individual while providing support for the family. Program Components: a. A coordinated team approach to care that stresses pain control and symptom management. b. Regular home visits by members of the hospice team, including nurses, home health aides, social workers, and trained volunteers. c. Coordination of all aspects of care related to the terminal illness, including medical equipment, supplies and medications. d. On-call availability of hospice services 24 hours a day, seven days a week. e. Spiritual support through coordination with the family’s own clergy or the hospice chaplain. f. Coordination with community hospitals and nursing homes to provide inpatient hospice care when necessary. g. Provision of educational programs on grief and care of the dying. Clientele: Anyone suffering from a terminal illness and the person’s family. Service Measurements: Primary: Number of clients served (unduplicated count). Secondary: Number of patient days of hospice care to all clients. Objective: To provide support to individuals in the community who have experienced the death of family member or loved one. Program Components: a. Bereavement follow-up with families for one year after the death of a loved one. b. Provision and coordination of grief support groups for any member of the community who has experienced the death of a loved one. c. Provision of literature, videos, and educational materials and programs related to grief and bereavement for the community. d. Recruitment, screening, training, and supervision of volunteers to provide bereavement support to individuals and families who have experienced the death of a loved one. e. The provision of educational programs in schools, churches and the workplace related to grief and bereavement. f. Provision of referral to counseling services and community resources for individuals experiencing complicated grief. Clientele: Any individual who has experienced the death of a loved one. Service Measurements: Primary: Number of clients served (unduplicated count). Secondary: Number of staff and volunteer hours of service to all clients. C30 - Physician Referral Service Objective: Provide access to health care to Medicaid eligible clients. Program Components: a. Organize, staff, and maintain telephone-based referral system. b. Screen prospective clients for Medicaid eligibility. c. Refer Medicaid eligible clients to primary care doctors and specialists. d. Make referrals to other health care resources (i.e. optometrists, dentists, chiropractors, etc.) for Medicaid. e. Clarification of Medicaid benefits and procedures to confused clients. f. Client management, evaluation and monitoring to prevent abuse and alleviate problems. g. Make billing service and billing training available to participating physicians’ offices. Clientele: All Medicaid eligible public aid recipients residing in McHenry County. Service Measurements: Primary: Number of clients served (unduplicated count). Secondary: Number of referrals made to all clients. C65 - Physical Therapy Services Objective: Provide physical rehabilitation program which may include exercises, safety teaching, and other restorative services provided by professional physical therapists. Clientele: Disabled and ill individuals who require physical therapy. Service Measurements: Primary: Number of clients served (unduplicated count). Secondary: Number of staff hours of service to all clients. Objective: Provide speech rehabilitation program which may include exercises, teaching and other restorative services provided by professional speech therapists. Clientele: Disabled and ill individuals who require speech therapy. Service Measurements: Primary: Number of clients served (unduplicated count). Secondary: Number of staff hours of service to all clients C67 - Occupational Therapy Services Objective: Provide occupational rehabilitation program which may include safety instruction, teaching, exercises and other rehabilitative services provided by a staff professional occupational therapist. Clientele: Disabled and ill individuals who require occupational therapy. Service Measurements: Primary: Number of clients served (unduplicated count). Secondary: Number of staff hours of service to all clients Objective: Provide intermittent health care services to patients in their home or other place of residence. Program Components: a. Provision of physician ordered skilled nursing care such as injections, dressing changes, patient and family teaching and care management by a professional nurse utilizing a plan of care. b. Provision of personal care such as bathing, dressing, grooming, food preparation, and assistance with exercise program by a certified home health aide under the supervision of a professional nurse. Clientele: Homebound ill and disabled individuals in the community. Service Measurements: Primary: Number of clients served (unduplicated count). Secondary: Number of staff hours of service to all clients Objective: Provide one-on-one adult support to youths to assist in values clarification and development, provide guidance in addressing the challenges of personal growth, and provide alternatives to current or potential problem behavior and activity. Program Components: a. Plan and conduct community outreach effort to identify youths who might particularly benefit from an adult companion and support match. b. Analyze a potential child-match’s social environment to identify goals that an adult match might help resolve. c. Plan and conduct a continuing program to identify and recruit potential volunteer adult matches. d. Thoroughly investigate and assess suitability of adult volunteers who would serve as matches. e. Train and match volunteer adults with waiting youths. f. Monitor and assess individual matches and their results on a regular basis and provide follow-up guidance and support to match participants as appropriate. g. Seek out and develop affordable accessibility to community resources and activities that can help match participants fulfill their needs and objectives. Clientele: McHenry County youths typically within the age 4 to 17 range evidencing need for additional individual adult companionship, guidance and support, particularly youths from families where circumstances may preclude the parent or guardian from adequately fulfilling the parental role. Service Measurements: Primary: Number of clients served (unduplicated count). Secondary: Number of staff hours of service to all clients D12 - Senior Companion Program Objective: A preventive program whereby senior citizens visit and “check-in” with frail elderly that enables the frail elderly to remain in their home and the community. Program Components: a. Trained seniors to visit in the home on various schedules suited to the needs of the frail elderly. b. Employment of professionals to schedule and supervise senior companions, develop and follow-up on items of concern. c. Availability of social worker to counsel and provide casework management. Clientele: Frail elderly in need of regular visitation and follow-up in the service area. Service Measurements: Primary: Number of clients served (unduplicated count). S |